Usability Update
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post.
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First of all i need to say this yet again: users don’t read anything. Nothing. After adding the text “Enter Feedback….” into the feedback form we are still recieving what we can only assume are search terms like “MCG” a building code for McGill Hall.
Christmas in Wonderland ipod Fast Lane dvd On a happier note these are the analytics for the past couple of days. Seems like a lot of folks are getting to it.
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Usability.
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Today is the first day of school, and it is the first time the general population on campus has seen the new map. I’ve included a screenshot, if you click on it you will get the Big version which is Actual Size or you could just go to the map
Our Analytics when something like this (Thursday: 42 -> Sunday -> 900; Monday: 964 and still counting):
If you look at the map there are Two text input boxes, one at the top and one at the bottom. The top on is the search, and the bottom is the feedback input form. We’ve had a lot of good feedback, but there were some interesting entries:
- college of technology
- social science
- ED 315
- ss
- clapp
These are all places on campus, which lead us to believe that folks were getting confused about what that feedback box was for. It is Clearly labeled: ” What do you think of this page?” It seems this re-iterates that users don’t read anything
. To Help with this problem I decided to add in a default value of “Enter Feedback….” into the textbox that disappears when a person clicks it, hopefully that will help clarify.
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We’ve been constantly working on the map, fixing issues and concerns brought to light via the feedback, and also improving the current functionality. A couple of things that were commonly left in the feedback were
The scroll wheel controlling the zoom of the map is confusing. - so we “fixed” it, now the scroll wheel doesn’t affect the map.
daybreakers 2010 The Building Codes for the Buildings, for example Social Science is SS, are missed so we are going to do some conditioning on the zoom level to indicate whether or not to print the building codes.
We have also been getting lots of great information about the data that displays about each building. People have been good about letting us know when our data isn’t accurate and pointing us in the right direction to get it fixed.
Mapping without boundaries
In IT we have been working to create a mapping application for The University of Montana. We started with very few requirements.
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Make it better than the black and white PDF that is the current map.
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You can’t buy any software to make the map.
- And you’ve got some AutoCad files and some imagery from 2006
My partner in crime, Jamie, had read an article (http://www.alistapart.com/articles/takecontrolofyourmaps/) about creating interactive maps on the web. And having just graduated with a degree in Geographical Information Systems he was intrigued. We started working on an old development server we had and installed Ubuntu Server on it and started hacking away attempting to get all of the pieces in place. It took a lot of tinkering with different products, and arguing over the best way to implement and set up this application, but finally after trying out several different rendering engines, trying it with and without caching the tiles and tweeking the JavaScript we had something we could show to the people signing our paychecks. Since then it seems it’s been non stop development and feature implementations and UI meetings and reworks and polishes and on and on. The limitations of this tool seem to be non-existent.
This kind of application has so many uses for Higher Ed institution or even for a non-profit. It gives you so much flexibility, by allowing you to give your users spatial representations. Small scale representations of campuses or large scale representations of states or countries. Show your users exactly What you want to, and How you want to. Choose your own features show overlays to depict coverage areas in relation to different points or routes. The map we produced was taken from Auto-Cad data and pulled into arcGIS and stretched over ortho-photography. In our case we (and by we I mean Jamie) had to create and clean up the shape files that were needed to produce the map. We did a little test and were able to take files from the states web site and create a new map file, so we were running multiple maps going at once. Of course the unstyled map wasn’t much to look at it but it proves that it can be done, and with a little work those maps could be brought to life.
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Some of the possibilities we’ve thought of:
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A news and events feed that ties in building location information
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An accessibility map that could be easily updated and accessed both in text and the graphical interface
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Arboretum data showing the vegetation on campus
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Class Schedules for students, by pulling their classes from Banner
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Expanded virtual tour functionality, more panoramas, more photos and videos integrated
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Multiple maps each with a custom set of themes, some could be secured and accessed only by authorized users
- More robust data about each location, expanded details section
- And many, many more.
One last note. All of the photos we’ve used on the map we’ve found on flickr and gotten permission from their owners. So this is truly a community effort